A keynote speaker asks if you love work or hate work.
It is typical for people to have a love-hate relationship with their workplace, their co-workers and superiors. If the people running the organization are paying attention, they can use this to improve the business weekly.
Take employee comments seriously. If they compliment you and tell you things that they love about work, try to find a way to do more of the same. If they tell you something they hate or bring up a problem, take this very seriously. Use the problem to find some root causes, expose some weaknesses, uncover some sloppiness. Then do something about it. Create an initiative, a training exercise or a new protocol. Measure results. Reexamine the process and measure results again.
If you do this correctly, employees can love to work at your place of business, even if there are things they hate about it, because you try to address what they hate and make it less hateful.
Do you love to work where you work, or do you hate it?